This website is operated by Matthew Dever.
It is important for you, as an individual who provides us with Personal Data, to understand how we process your personal data, including that which we collect about you during your visit to this Website and which we process more generally pursuant to this Policy.
Our aim always is to process Personal Data fairly, lawfully and transparently. However, if you are unhappy with the information provided in this Policy or have any broader questions or concerns please email email@example.com
If you remain dissatisfied you may raise any issue directly with the Information Commissioner’s Office (who can be contacted at www.ico.org.uk.
What type of personal information is collected from you, and how we collect and use your personal information
The type of personal information we collect and process may include:
Information you provide to us by sending us a message through the ‘Contact’ page on our website and/or you communicate with us electronically by email will be used for the purposes of handling your enquiry.
Information you provide in order to facilitate client projects and services to customers. In certain circumstances, we may process your personal information for tax accounting purposes and to fulfil our statutory obligations.
Details of visits to our website, location data including the domain type, IP address and URL that you came from, the pages you accessed and when. This information is recorded by our website host and processed for the purposes of data analysis in order to assist us in understanding how you use this website in order to improve our customer service and for marketing specific services and products.
Who has access to your personal information
Sur la Route uses your personal information only for its own purposes. Your personal information will not be sold or rented to third parties or shared with third parties for marketing purposes. In order to fulfil our obligations, Sur la Route may pass your details to third parties where this is necessary for the functioning of our website.
How long we keep your personal information
We review our retention periods for personal information on a regular basis. We will hold your personal information for as long as your client account is active or is necessary to provide you services, or as required to fulfil our legal obligations.
Links and third parties
Cookies and Google Analytics
Transferring your personal information to third parties
Such third parties may be located in countries both inside and outside the European Economic Area ("EEA"). Although countries outside the EEA may not require the same level of protection of Personal Data as those within the EEA and as is the case in the UK, we always demand that our third-party processors adhere to the same procedures that we follow ourselves with respect to your Personal Data and that adequate safeguards are in place in advance of any transfer outside the EEA.
We may disclose any information, including Personal Data, we deem necessary to comply with any applicable law, regulation or governmental request.
Protecting your personal information
We implement various security measures to protect the security of your personal information. We have security arrangements in place to guard against unauthorised access, improper use, alteration, destruction or accidental loss of your personal information. We take appropriate organisational and technical security measures, including specific information security standards for the protection of your personal information.
You have the right to obtain confirmation that Sur la Route is processing your personal data and to access the personal data we hold about you including details of the purposes for processing your personal data and who has access to the data. At any point you can contact us to request access to your personal information. Once we have received your request we will respond within 30 days.
If the data we hold about you is inaccurate, incomplete or out of date you can inform us and we will ensure that it is updated.
You can request that we erase the personal data we hold about you if you feel that we should no longer be using your data or that we are illegally using your data. When we receive your request, we will confirm whether the data has been deleted or tell you the reason why it cannot be deleted; an exclusion of the right to erasure include where processing is necessary for exercising the right of freedom of expression and information.
You have the right to request that Sur la Route stops processing your data. Upon receiving your request, we will contact you to tell you if we are able to comply or if there are legitimate grounds to continue. If data is no longer processed we may continue to hold your data to comply with your/our rights and obligations.
In order to process any of the requests listed above, we may need to verify your identity for your security. In such cases your response will be necessary for you to exercise these rights.
We may from time to time change this policy so please check this page occasionally to ensure that you are happy with any changes. By using our website, you are agreeing to be bound by this policy, which is version 1.0, published in October, 2021.
If you have any queries about this Policy, need further information or wish to lodge a complaint you can contact us at firstname.lastname@example.org